When we think about diversity, we often focus on the visible traits—those aspects of a person that are immediately apparent. But that’s just the tip of the iceberg.
Only 10% of the iceberg is above the waterline—things we or others can see, like:
- Appearance
- Gender
- Age
- Skin color
The remaining 90% is below the waterline, encompassing traits and characteristics that are invisible at first glance but profoundly shape who we are:
- Religion
- Education
- Family background
- Talents
- Beliefs
What does this mean for fostering inclusion?
To truly understand diversity, we must recognize that it includes all the ways we differ—visible and invisible. The visible differences are just a starting point, but the deeper differences often define how individuals experience the world and the workplace.
Here’s a way to bring this concept to life:
Start discussions about what’s above the line (the visible traits) versus what’s below the line (the hidden traits). For example:
Above the line: Physical appearance, age, or gender.
Below the line: Values, cultural heritage, life experiences, or unique skills.
This activity helps us explore not just our differences, but also the richness and complexity of what makes each person unique.
Why this matters in workplaces
By focusing on what’s below the surface, we:
- Break down stereotypes and assumptions.
- Build stronger, more empathetic teams.
- Foster environments where everyone’s unique strengths and perspectives are valued.
Diversity isn’t just about what we see—it’s about understanding and celebrating the depth of human experience. When we dig deeper, we create spaces where inclusion thrives, innovation flourishes, and connections run deeper.
Let’s go beyond the tip of the iceberg and truly embrace the full spectrum of diversity.

